Telstra 3G Mobile Plans
Competitively priced plans provided to you using part of the Telstra 3G Network.
- Australia’s Most reliable Network
- Ideal for low usage users
Pay As You Go
You just need to pay a minimum spend to enjoy all the benefits of this network plus receive great rates when you make calls within our network.
Data Bolt-Ons available
Enough included data that you don’t need to worry about picking up your emails or checking the internet while you’re out & about.
Enjoy complete flexibility with our 3G mobile plans and never have to worry about early exit fees or cancellation fees
|Plan||Minimum Spend||Call - Same Network||Call - Other Network||Call of a 2 min call||National Calls||SMS|
|Mobile 3G Plan||$12||22c||22c||44c||22c||22c|
Data Bolt-On Packs
|Data Plan||Monthly Access||Included Data Cost/MB||Excess Data|
Minimum Monthly Charge-$12- If you use more than your Monthly Call or Data Allowance per month, or use your mobile for things not included in your Monthly Call or Data Allowances, you’ll have to pay more than $12
Plan Term- 1 Month Minimum Term
Minimum charge for the period of the plan- $12- Your monthly charges are billed according to your billing cycle. Your first bill could have charges for part of the month until your next billing period begins. It will also have charges in advance for the next month
Monthly Call Allowance-$12 Standard Included Call and Data Value - Your unused Monthly Call Allowance expires each month
How data is charged-
|Data Pack||Monthly Charge||Cost per MB||Cost per MB Excess|
Standard Call Charges- A 2 minute standard call will cost you $0.44. Calls are charged in 1 second increments
If you restricted your use solely to Standard National Mobile Calls each of 2 minutes in duration, you could make 27 calls
SMS Charges- A message will cost you 20¢
Data Charges- If you use PAYG you will be charged 59¢ per MB or part thereof
What is included- Your Standard Monthly Call Allowance can be used for National calls to Mobile and Fixed services and calls to 13, 1300,1800. Your Included Value Allowance can be used for SMS and MMS to National and International numbers. Your minimum $12 spend can be used to access mobile internet.
What is excluded- Your Standard Monthly Call Allowance can’t be used for making calls to International numbers, usage when travelling overseas, calls or SMS to premium numbers (e.g. 19xx numbers) and all satellite numbers, calls to 1234, 12455 and 12456 numbers or content charges (including third party charges). Charges for these calls, SMS and MMS can be found at www.cloudcommunicationsaustralia.com.au
Early Termination-If you choose to cancel your mobile service or it is disconnected within the 1 month term you must pay an early termination fee (ETF).
This is calculated as your minimum monthly access fee multiplied by the months remaining in your contract, plus any remaining handset fee if applicable.
We're here to help- If you have any questions, just call us on 1300 MYCLOUD (692568) so we can serve you better. Or you can visit us at www.cloudcommunicationsaustralia.com.au for additional information, including to access information about your usage of the service.
Using your service overseas- Your Monthly Call & Data Allowances doesn’t include usage while you’re overseas, you’ll be charged separately for this usage.
You can find the rates for international usage at https://www.optus.com.au/shop/mobilephones/postpaidautoroam
Complaints-If you have any concerns or complaints, you can access our complaint resolution process via the details on our website at www.cloudcommunicationsaustralia.com.au
You can also contact the Telecommunications Industry Ombudsman at http://www.tio.com.au/