ADSL2+ Bundle Plans

Reliable, Superfast Internet for Businesses

  • Huge data allowances
  • Included National calls
  • Line rental included
  • Provided on Australia's biggest network
  • Keep the same number
  • Choose between email or paper bills
  • Manage your account online
  • Friendly customer service

Save $$$ on your Telco bills by bundling your internet and phone services.

By bundling services together you can save money on your telecommunication needs for your business. Your services will come through on the same bill. An easy way to save!

Simple bundles for all types of businesses including phone line and internet.

Doing business just got a lot simpler. With our range of fixed line plans you can be sure to control your costs and keep in contact with customers, suppliers and staff members.

A variety of inclusions so you can choose the plans that fit your business best.

Whether you are a small business with only basic telecommunications needs or a business that needs huge access and reliability, we have a plan to fit! We’re happy to discuss your needs and can help you decide which plan will suit you best. It’s all part of the service!

Reliable, super-fast internet for businesses

Our internet service is affordable, fast and easy to move to. We like to make things easy when it comes to keeping you online. We have a dedicated Australian-based support team and you have access to pay bills and check your services online.

Choose Your Plan

Plan Data
Included
Access Min Cost
(12 mths)
Local National 13/1300 Telstra
Mobiles
F2M -
Other network
Business Super
Bundle
250GB $99.95 $1,119.40 FREE FREE FREE 37c per min
45c connection
Business Starter
Bundle
50GB $79.95 $959.40 35c per call 37c per min

All prices quoted above Inc GST.

For more information on our bundles, please select one below

Choose your Bundle:

Minimum monthly charge $79.95

Plan Term 12 Months
Minimum Monthly Charge & the Plan Term The minimum amount you’ll pay is $959.40 over 12 months.
What is included These calls and features are included in your monthly plan, at no additional charge:
  • Home Line rental
  • Calls to Local and National numbers
  • Calls to 13/1300 numbers
  • ADSL Broadband Internet Service
These are the main charges for calls under your Family bundle:
  • 13/1300 numbers: 35¢ per minute
  • Calls to Telstra mobiles: 37¢ per minute
  • Calls to mobiles (Other than to Telstra mobiles): 45¢ call connection fee plus 37¢ per minute
Calls are charged in per second increments.
Calls to international numbers Different rates apply to call international numbers. Calls are charged per minute block. For all international call rates, see www.cloudcommunicationsaustralia.com.au
Connection Charges A connection fee may apply to connect your home phone service if the service has been disconnected for more than three months:
  • Existing telephone line without a technician visit $72.57
  • Existing telephone line with a technician visit $153.75
  • New telephone line connection $367.77 with a technician visit and cabling work
If you already have an active ADSL service, you may be eligible for a “fast churn”. In this case we will be able to transfer your service to us quicker. If your current supplier does not participate in the fast churn process, then we will need to activate your service as a new connection. We will charge you a fast churn fee of $44. If your premises does not or has never had an ADSL connection we will not charge you a connection fee.
Broadband usage allowance and charges 50GB monthly usage allowance.

If you have chosen a shaped plan, once you have reached your usage allowance, the speed of your service will slow to 256kbps.

Usage means monthly download data transfer, 1 Gigabyte = 1024 Megabytes. Uploaded data is not counted towards your usage allowance. If you have chosen an unshaped plan, excess data usage will be charged at $5.50 per GB in 1 Megabyte Increments.
Early termination There is an early termination fee(ETF). If you choose to cancel your service or it is disconnected for any reason within the 12 month contract term you will be charged an early termination fee comprised of your minimum monthly commitment as per your agreement with us multiplied by the months remaining in your contract.

Both components of the Bundle need to be active in order to receive the Bundle plan pricing.
Connection timeframes Once we’ve accepted your application, we’ll try to connect your home phone service on the date you ask for, but this might not always be possible.

If you already have an active ADSL service, you may be eligible for a “fast churn”. In this case we will be able to transfer your service to us quicker. If your current supplier does not participate in the fast churn process, then we will need to activate your service as a new connection. We will charge you a fast churn fee of $44. If your premises does not or has never had an ADSL connection we will not charge you a connection fee.
Broadband speeds ADSL can provide download speeds up to a maximum of 20Mbps to eligible customers in selected areas with upgraded exchanges and up to 8Mbps in many other areas but average speeds will be lower.

Actual speeds you will receive will vary due to a number of factors such as your distance from an exchange, the network connecting the exchange, your equipment and software and internet traffic.

Download speeds on devices connected via a Wi-Fi modem or network extender may be slower than on devices connected by Ethernet cable.
Billing We will bill you in advance for the minimum monthly charge and features and in arrears for calls and data. Your first bill will include charges for part of the month from when you took up your plan until the end of that billing cycle, as well as the minimum monthly charge in advance for the next billing cycle.
We're here to help If you have any questions, just call us on 1300 MYCLOUD (692568) so we can serve you better. Or you can visit us at www.cloudcommunicationsaustralia.com.au for additional information, including to access information about your usage of the service.
Complaints If you have any concerns or complaints, you can access our complaint resolution process via the details on our website at www.cloudcommunicationsaustralia.com.au

You can also contact the Telecommunications Industry Ombudsman at http://www.tio.com.au/
Minimum monthly charge $79.95

Plan Term 12 Months
Minimum Monthly Charge & the Plan Term The minimum amount you’ll pay is $959.40 over 12 months.
What is included These calls and features are included in your monthly plan, at no additional charge:
  • Home Line rental
  • Calls to Local and National numbers
  • Calls to 13/1300 numbers
  • ADSL Broadband Internet Service
These are the main charges for calls under your Family bundle:
  • Calls to mobiles (Other than to Telstra mobiles): 45¢ call connection fee plus 37¢ per minute
Calls are charged in per second increments.
Calls to international numbers Different rates apply to call international numbers. Calls are charged per minute block. For all international call rates, see www.cloudcommunicationsaustralia.com.au
Connection Charges A connection fee may apply to connect your home phone service if the service has been disconnected for more than three months:
  • Existing telephone line without a technician visit $72.57
  • Existing telephone line with a technician visit $153.75
  • New telephone line connection $367.77 with a technician visit and cabling work
If you already have an active ADSL service, you may be eligible for a “fast churn”. In this case we will be able to transfer your service to us quicker. If your current supplier does not participate in the fast churn process, then we will need to activate your service as a new connection. We will charge you a fast churn fee of $44. If your premises does not or has never had an ADSL connection we will not charge you a connection fee.